Audi A6 50TDi

Ochota komunikace

VW/Nakup auta

Bez problémů

Audi Q7

Spolehlivé a zároveň komfortní auto.

Regular service check experience

Organizace: The initial organization of the service was perfect. Unfortunately, when I called about the check-engine light, all I was told is "come next week, but come better after 10 AM as there is nobody anymore to check it today". While I understand that it was late and nobody could look at the issue anymore, I was not already offered a precise slot/time to have the car checked. I had to have it organized all again. The car was initially serviced on the 22nd of November, and the second check was possible only until the 4th of December, which tells me that no priority was given to review the error made on the first service. Péče o zákazníky: I'm not satisfied with not getting an earlier appointment, nor being offered one on my first call. However, I must say that the two people who were on-site were very pleasant, polite and professional. On my second visit, I was offered coffee while my car was quickly checked to know if it had to stay long or not, which contributed to a great customer experience. Kvalita opravy: After having my car serviced, I picked it up and it had the check-engine light on. This meant that I had to come again to have it checked which is not something I appreciated.

Servis

Bezvadné

Spokojenost

Audi A6 55tfsi servis

Celkové hodnocení podniku: Vše začíná u servisního technika a pokud si dovolím jmenovat, tak pan Sechovec zastupuje tento servis dokonale, přátelský přistup, rychlá odezva na dotaz a skvělá komunikace. Krátké čekací lhůty pro objednání do servisu, při předávání nebo přebírání vozu jsem nečekal nikdy déle než pár minut.

Porsche Praha Prosek

Super servis

Audi A6 Allroud 50 TDI quatro

Celkové hodnocení podniku: Časová vstříctnost